Live Project - Service User Involvement

Empowerment through participation

live logo
Mind in Brighton and Hove's LiVE Project trains and supports members to become actively involved in improving local mental health services.

"As part of the LiVE team we meet once a month, which I always find very interesting and informative. All of this has improved my confidence and self-esteem. I really feel that it's a great way of getting our own voices/experiences heard and to challenge any bad practice in the system. The great thing about it is that you can become involved as much or as little as you wish"
LiVE team member

"We found the contribution of the LiVE team members invaluable. It was a really good use of our time and we will be implementing changes to our service in line with the comments they made"
Mental Health Service Provider - Day Hospitals

LiVE is for people with lived experience of mental health issues - their own or someone they care for.

Participation in the LiVE project encourages, supports, empowers and enables people with lived experience of mental health issues to become involved in the services affecting their lives. People with personal experience bring unique expertise that can play an invaluable role in improving services.

We believe that the best way to create services that people want to see, is to involve the people who use and are affected by them, in the process of service development.

Taking part in LiVE project activities has also proven to be a really beneficial part of people's lives - increasing skills and confidence as well as professional and social opportunities.

The LiVE Project members
Are consulted on their views at informal themed focus groups, via surveys, in mental health research etc
Meet with mental health Service Providers of all levels as experts by experience
Take part in recruitment and selection of relevant staff and University students
Get involved in training relevant staff and University students
Use their unique experiences to improve mental health services for themselves and others
Receive training, one to one support and access to lots of useful news and information

Recently, LiVE project members have been involved in:
Running an innovative and successful patient feedback project at Mill View and sitting on the Acute Services management forum
Training and mentoring students at Brighton, Sussex and Surrey Universities
Consulting on the assessment procedures for local Access and Recovery services
Reviewing Service Providers' policy documents
Liaising with local agencies about employment and training in the city
Inputting to a new mental health GP liaison project

The LiVE team meets regularly for peer support, information swapping and relevant workshops.

The LiVE Project also facilitates the mental health Gateway meetings, a quarterly public forum where attendees can discuss the latest issues in service provision with the service providers.

Service Opening Hours
The Live Project operates 09.30am-5.30pm on Monday-Thursday. LiVE Project Co-ordinators can be contacted on 01273 66 69 50. LiVE is based in the central office.

http://www.mindcharity.co.uk/servicesuser.asp